SimplePractice
A broad, polished clinical platform with scheduling, intake, telehealth, billing, and practice-growth tools.
Review date
How SimplePractice presents the product
SimplePractice presents a broad practice platform built around a polished experience for practitioners and clients.
- Company emphasis
- Scheduling, intake, documentation, telehealth, billing, client communication, and practice-growth tools.
- Useful for
- Recognizing the product and preparing a focused demonstration with sample information.
- Evidence boundary
- This is first-party marketing material. It does not independently verify plan access, security, privacy, accessibility, exports, contracts, or practice fit.
Evidence / source sheet
Current evidence snapshot
Public vendor material and linked outside-review context last checked on .
$49
Starter / month$99+
Plus before group seats or add-ons4.6/5 · 2,800+ reviews
CapterraDocumentation reviewed
Trial + contract checks remainEvidence boundary
Reviewed does not mean hands-on approved.
Vendor documentation and outside reviews are starting evidence—not security approval, compliance certification, or a purchase recommendation.
Practice fit
Where it may fit—and where to slow down.
Reasons to shortlist
- Polished clinician and client experience
- Large independent-review sample
- Broad all-in-one feature set
Questions to pressure-test
- Costs rise with team size and add-ons
- Ratings vary meaningfully by review platform
- Confirm manager, biller, and supervisor permissions in a trial
Security and administration
Turn claims into trial tasks.
Use sample information—not real client or staff details—when testing the product. Ask the vendor to demonstrate the exact plan and contract you are considering.
MFA
Trial checkTest clinician, manager, biller, supervisor, and owner access separately.
Roles & permissions
Trial checkCompare owner, clinician, administrator, biller, supervisor, and departing-user access in the exact plan.
Data exports
Trial checkExport a complete sample chart and billing history created for the test; inspect formats and field completeness.
Account deletion
Contract checkConfirm termination, retention, deletion timing, subprocessor copies, and access after closure in writing.
Backup / restore
Contract checkAsk how a customer requests restoration and what is excluded.
Accessibility
Trial checkTest portal intake, scheduling, forms, and errors with keyboard and mobile assistive settings.
Administrative controls
Trial checkTest configuration ownership, audit history, role changes, support escalation, and offboarding.
DocumentedSupported by current first-party material.
Trial checkObserve it in an authorized trial using sample information.
Contract checkConfirm it in the exact agreement or BAA.
Pricing and reviews
Price the practice you actually run.
Start with the published price, then add the people, features, support, and services your practice would actually use.
$49 Starter, $79 Essential, or $99 Plus/month for a solo owner
Published group clinician prices vary with team size; managers and add-ons can change the total.Independent review starting points
Capterra4.6/5 · 2,800+ reviews↗G24.1/5 · 129 reviews↗Trustpilot3.2/5 · 1,600+ reviews↗Use ratings as context, not a ranking. Read recent positive, critical, and role-relevant reviews.
Contract and demo record
Five questions worth getting in writing.
- Which features, roles, storage, usage, support, and security controls are included in this exact plan?
- What can we export without vendor help, in which formats, and what would be missing?
- How are backups tested, and how would we request a restore after an error or incident?
- What happens to our data, subprocessor copies, and account access after termination?
- Which accessibility standards and test results cover owner, staff, and client workflows?